“Hello, my name is Charles Bailey, owner and general manager of Southern Metal Fabricators, and a very satisfied client of CornerStone”.

“At our request, CornerStone conducted a Foundation Assessment of our company. While gathering much information from our key personnel and existing reports, they looked closely at the relationship between our operational performance and profit position. The Foundation Assessment quickly revealed key reasons why our financial performance was suffering, and indicated areas needing improvement”.

“With our key people, a detailed course of action was developed addressing a broad spectrum of issues, including our organizational, financial, production and sales/marketing needs. This plan of action was then implemented to put the missing profits back into our business.”

“CornerStone viewed our organizational structure as nonfunctional, due to the fact that the well-meaning key people in our company were doing their jobs as each individual thought best, rather than doing what was required of the business. Intensive meetings were conducted with all key personnel to explain the need for designing a functional organization, built upon the exact operational needs of the company. During these meetings, the relationship between the responsibilities of ownership and the operational duties of the general manager were highlighted. After we understood the vast difference, CornerStone then further explained the operational and functional role of administration, production and sales/marketing”.

“During these meetings, many issues of nonperformance in key areas began to surface. As the key areas of responsibility were fully discussed, I saw my key people struggle to accept their past performances and were pleased to see the positive changes took place in each one of them as they began to understand the level of commitment that must accompany each new area of job responsibility”.

“As a result of the support services of CornerStone, I would estimate that we saved a total of $50,000 annually resulting from 1) more efficient cost estimating, 2) production based profit sharing, 3) direct cost accounting, and 4) improved employee morale. I also estimate that our sales volume will increase by 30 percent over the next year, resulting in additional revenues of $400,000.”

Sincerely,

Charles Bailey
Metal Fabricating Business
Alabama

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